STATE MEDICAID TOLL-FREE LINES

AlabamaAlabama KentuckyKentucky North DakotaNorth Dakota
AlaskaAlaska LouisianaLouisiana OhioOhio
ArizonaArizona MaineMaine OklahomaOklahoma
ArkansasArkansas MarylandMaryland OregonOregon
CaliforniaCalifornia MassachusettesMassachusetts PennsylvaniaPennsylvania
ColoradoColorado MichiganMichigan RhodeRhode Island
ConnecticutConnecticut MinnesotaMinnesota South CarolinaSouth Carolina
DelawareDelaware MississippiMississippi South DakotaSouth Dakota
District of ColumbiaDistrict of Columbia MissouriMissouri TennesseeTennessee
FloridaFlorida MontanaMontana TexasTexas
GeorgiaGeorgia NebraskaNebraska UtahUtah
HawaiiHawaii NevadaNevada VermontVermont
IdahoIdaho New HampshireNew Hampshire Virgin IslandsVirgin Islands
IllinoisIllinois New JerseyNew Jersey VirginiaVirginia
IndianaIndiana New MexicoNew Mexico WashingtonWashington
IowaIowa New YorkNew York West VirginiaWest Virginia
KansasKansas North CarolinaNorth Carolina WisconsinWisconsin
WyomingWyoming

Alabama (updated June 23, 2000)

1-800-362-1504--Alabama Medicaid Agency (general information number for current and potential Medicaid beneficiaries, including information on applying for Medicaid through the Children's Health Insurance Program (CHIP))
1-800-253-0799--Telecommunication Devices for the Deaf (TDD)
1-800-204-3728--Non-Emergency Transportation
1-800-545-1098--Info Connection (an Alabama Department of Public Health hotline for teens and women of child-bearing age)
1-800-824-6584--Medicaid Fraud Hotline
1-800-456-1242--Medicaid Automated Claims Submission & Adjudication System (MACSAS)--Provider Hotline
1-800-688-7989--Electronic Data Systems (EDS)
1-800-545-1098--Info Connection (an Alabama Department of Public Health hotline for teens and women of child-bearing age)
1-800-654-1385--Healthy Beginnings (an Alabama Department of Public Health maternal and child health hotline)

Alaska (updated August 23, 1999)

No toll free numbers
1-800-211-7470--State Medicaid Agency (SMA) Medicaid hotline number
1-907-465-3030--Department of Health & Social Services
1-800-770-5650--Provider Hotline
1-888-318-8890--Child Health Insurance Program (CHIP)

Arizona (updated October 23, 1998)

1-800-654-8713--General Information (in-state only)
1-800-523-0231--General Information (out-of-state but not nationwide)
1-800-826-5140--Telecommunication Devices for the Deaf (TDD)
1-800-962-6690--Verification of Eligibility/Enrollment of Recipients
1-800-334-5283--Enrollment/Plan Selection (in-state-only)
1-800-331-5090--Automated Verification Line (out-of-state)
1-800-417-7200--Automated Verification Line (in-State only)
1-800-417-7100--Emergency Services
1-877-764-KIDS (5437)--KidsCare Information
1-888-ITS-NOT-OK (487-6686)--Reporting Fraud Long Term Care Offices:
1-888-800-3804--Chinle
1-800-342-0567--Flagstaff
1-888-425-3165--Globe/Miami
1-888-300-8348--Kingman
1-800-654-2076--Lake Havasu
1-888-778-5600--Prescott
1-877-537-1515--Showlow
1-800-824-2656--Tucson

Arkansas (updated June 23, 2000)

1-800-482-8988--Customer Assistance--Medicaid Eligibility/General
1-800-482-5431--Recipients--Medicaid Benefits and Coverage 1-800-482-1141--Medicaid Providers (In State)
1-800-482-5850--Extension 28502, Out of State Calls
1-800-285-1131--Extension 26789, Telecommunication Device for the Deaf (TDD)
1-800-422-6641--Fraud & Abuse Hotline
1-888-543-7890--ARKIDS

California (updated October 23, 1998)

1-800-952-5253--Medi-Cal Fair Hearings (English/Spanish)
1-800-BABY-999 (1-800-222-9999)--BABYCAL and AIM (In-State and Common Border States ; English/Spanish)
1-800-322-6384--DENTICAL(In-State and Common Border States; English/Spanish)
1-800-822-6222--Beneficiary Fraud (Southern California; English/Spanish)
1-800-822-6223--Beneficiary Fraud (Northern California; English/Spanish)
1-800-722-0432--State Attorney General's Office Medi-Cal Fraud and Patient Abuse (In-State Only; English)
1-888-452-8609--Managed CAre Ombudsman's Complaint Line (English/Spanish)
1-800-400-0815--Department of Corporations - Complaint line regarding health plans (English - Translation services via conference call)
1-888-747-1222--Medi-Cal for Children and Healthy Families General Information and Medi-Cal for Children and Pregnant Women's Mail-In Application Assistance (English/Spanish)
1-800-880-5305--Healthy Families Program - Enrollment Contractor Children's Health Insurance Program (English, Spanish, Armenian, Cambodian, Cantonese, Hmong, Lao, Russian, Farsi, Vietnamese)
1-800-952-5294--Other Health Coverage/Medicare Buy-In

Medi-Cal Managed Care
1-800-430-4263--English and languages not listed below
1-800-430-7077--Telecommunication Devices for the Deaf (TDD)
1-800-430-5005--Cambodian
1-800-430-6006--Cantonese
1-800-840-5034--Farsi
1-800-430-2022--Hmong
1-800-430-4091--Lao
1-800-430-7007--Russian
1-800-430-3003--Spanish
1-800-430-8008--Vietnamese

Colorado (updated October 23, 1998)

1-800-221-3943--Department of Health Care Policy & Financing
1-800-659-3656--Telecommunication Devices for the Deaf /Voice
1-800-659-2656--Telecommunication Devices for the Deaf/TDD
1-888-367-6557--Enrollment Broker (Contract)/English & Spanish
1-800-688-7777--MCH/Family Health
1-800-359-1991--CHIP (called CHP+)
1-888-876-8864--Enrollment Broker (Contract)/TTY

Connecticut (in State) (updated June 23, 2000)

1-800-994-9422--Area Agencies on Aging
1-800-445-5394--Alternate Care
1-800-233-2503--Connecticut AIDS, Drug Assistance Program (CADAP)
1-800-547-3443--Connecticut Partnership Long Term Care
1-800-385-4052--Customer Information Center
1-800-443-9946--Elderly Services
1-800-842-1132--Energy Services
1-800-842-2155--Fraud Hotline
1-800-609-5627--Medicare Part B Premiums
1-800-445-5394--Katie Beckett
1-800-445-5394--Pre-admission Screening and Resident Review (PASARR)
1-800-842- 1508--Public Information
1-800-445-5394--Connecticut Home Care for Elders
1-800-647-8872--Support Payment Information
1-800-842-4524--Telecommunication Devices for the Deaf (TDD)
1-800-423-5026--CONNPACE
1-800-462-0134--Administrative Hearings
1-800-811-6141--Child Care Certification Program
1-800-842-8440--EDS Provider Relations
1-877-284-8759--Husky Medical Plan
1-800385-4225--Elderly Protective Services
1-800-243-3684--Tax Refund Intercept Information
1-800-537-2549--BRS Information
1-800-842-8320--Disability Determination
1-800-842-4474--Quality Control
1-888-328-2666--GBT-City Bank

Delaware (updated October 16, 1998)

1-800-372-2022--Department of Health & Social Services
1-800-924-3958--Telecommunication Devices for the Deaf (TDD)
1-800-996-9969--Health Benefits Manager for Managed Care Enrollment
1-800-464-4357--Delaware Hotline
1-800-996-9969--Delaware Healthy Children Program

District of Columbia (updated October 16, 1998)

1-202-727-0735--Department of Human Services
1-202-783-2118--Managed Care Helpline (English & Spanish)
1-202-279-6003--Telecommunication Devices for the Deaf (TDD) for Managed Care Helpline
1-202-727-0725--Early and Periodic Screening, Diagnosis and Treatment (EPSDT) Medicaid Well Child Care
1-800-MOM-BABY (1-800-666-2229)--Maternal Child Health (MCH) (Transportation/Counseling)
1-800-666-2229--Healthy DC Kids

Florida (in-State) (updated June 23, 2000)

1-888-419-3456--Agency for Health Care Administration (AHCA) Information Center
1-888-352-5437--(1-888-FLAKIDS)

Georgia (updated June 23, 2000)

1-800-282-4536--Division of Medical Assistance
1-800-246-2757--Georgia Better Health Care
1-800-656-8739--Client Appeals
1-800-533-0686--Fraud Control Line (in-State)
1-800-766-4456--Provider Enrollment
1-800-869-1150--Welfare Information
1-800-934-9206--Early and Periodic Screening, Diagnosis and Treatment (EPSDT)/Health Check

Hawaii (restricted to islands listed) (updated October 23, 1998)

1-800-518-8887--for use by Medicaid providers for claim resolution
587-3521--Oahu (applicants)
587-3540--Oahu (recipients)
933-4112--Hawaii (East)
329-3454--Hawaii (West)
243-5780--Maui
241-3575--Kauai
1-808-553-3295--Molokai (non toll-free)
1-800-894-5755--Lanai (toll-free calls to Maui)

Idaho (updated August 23, 1999)

1-800-926-2588--Beneficiary "CARE LINE" and Children's Health Insurance Program (CHIP)
1-800-685-3757--Provider Electronic Data Systems (EDS) Hotline (in-State only)
1-800-238-5987--Fraud Hotline

Illinois (updated June 23, 2000)

1-800-252-8635--Department of Human Services (DHS) Program Inquiry for customers (in-State only)
1-217-782-0963--Department of Human Services (DHS) Program Inquiry for customers (out-of-State)
1-800-447-6404--Department of Human Services (DHS) Program Inquiry for customers (TTY for the deaf)
1-800-226-0768--KidCare Health Benefits Hotline: KidCare information & assistance in completing KidCare application, assistance in locating Medicaid/KidCare providers (in-State and out-of-State)
1-877-204-1012--KidCare Health Benefits Hotline (TTY for the deaf; in-State only)
1-800-842-1461--Provider Health Care Hotline: KidCare Information, Medicaid eligibility verification, health profiles (in State & out-of-State)
1-800-252-8942--Refill-Too-Soon/Prior Approval/Help Desk for pharmacists (in-State only)
1-800-642-7588--Automated Voice Response System (AVRS) for pharmacists for prior approval (in-State only)
1-217-782-5565--Provider billing assistance, Refill-Too-Soon/Prior Approval/Help Desk for pharmacists
1-800-252-8903--Welfare & Medical Fraud Hotline (in-State only)
1-217-782-0963--Welfare & Medical Fraud Hotline (out-of-State)
1-800-447-4278--Child Support Help Line (in-State and out-of-State)
1-800-526-5812--Child Support Help Line (TTY for the Deaf, in-State only)

Indiana (updated August 23, 1999)

1-800-889-9949--Hoosier Healthwise - Medicaid and CHIP (in-State)
1-800-433-0746--Indiana Family Help Line (free provider locator/referral service)
1-800-545-7763--Disability, Aging & Rehabilitation Services
1-800-622-4968--Disability Determination
1-800-382-1039--Medicaid Provider Fraud - Attorney General
1-800-446-1993--Medicaid Recipient Fraud - Hotline (national)
1-800-992-4584--Child Support (in-State)
1-800-622-4932--Family Independence (national)
1-800-992-6978--Adult Protective Service (in-State)
1-800-441-7837--Child Development - Early Intervention (in-State)
1-800-457-4584--Medicaid Recipient Hotline (Indiana & contiguous States)
1-800-457-4518 (Indiana & contiguous States) or 1-317-347-4511--Prior Authorization
1-800-577-1278 (Indiana & contiguous States) or 1-317-655-3240--Provider Assistance
1-800-457-4515 (Indiana & contiguous States) or 1-317-347-4527--Surviellance & Utilization Review (SUR)
1-800-457-4510 (Indiana & contiguous States) or 1-317-488-5046--Third Party Liability (TPL)

Iowa (updated October 15, 1998)

1-800-338-8366 (toll free)/1-515-327-5121 (in-State)--Recipients' Hotline
1-800-338-9154 (toll free)/1-515-327-5123 (in-State)--Managed Care Recipient Hotline
1-800-338-7909 (toll free)/1-515-327-5120 (in-State)--Provider Numbers Hotline
1-800-338-9158 (toll free)/1-327-5124 (in-State)--Drug Prior Authorization
1-800-369-2229--Iowa Children's Health Insurance Program (CHIP) entitled "The Hawk-I Program"

Kansas (updated October 15, 1998)

1-800-766-9012--Recipients' Assistance Unit (in-State only)
1-800-933-6593--Provider Assistance Unit (in-State only)
1-800-285-4978--Prior Authorization (in-State only)
1-800-792-4884--HealthWave (toll-free)
1-800-792-4202--HealthWave TTY Line (toll-free)

Kentucky (updated June 23, 2000)

In-State Only Numbers
1-800-752-6200--Child & Adult Abuse
1-800-432-9251--Crisis Line for Parents
1-800-432-9337--Drug & Alcohol Information
1-800-372-2973--Ombudsman
1-800-432-9346--Special Needs Adoption

In & Out-of-State Numbers
1-800-635-2570--Kentucky Patient Access to Care (KENPAC)
1-800-232-KIDS (1-800-232-5437)--Foster Care
1-800-372-2970--Welfare Fraud

Louisiana (updated June 23, 2000)

In State Only:
1-800-327-3419--Home Health & Complaints
1-800-488-2917--Fraud Reporting
1-225-342-3891--State Medicaid Agency
1-877-252-2447--Children's Health Insurance Program (CHIP)
1-877-523-2987--FAX for CHIP
1-800-680-0488--Home and Community Based Waiver Hotline

Maine (in-State) (updated October 23, 1998)

1-800-321-5557 (same number for fraud and Abuse)
1-880-423-4331--Telephone Typewriter (TTY) for the Deaf

Maryland (in-State) (updated July 13, 1998)

General Medical Assistance and Department of Health and Mental Hygiene Numbers:
1-800-332-6347--Recorded message for the Department of Human Resources Consumer Service
1-800-685-5861--Medical Care Policy Administration
1-800-456-8900--Pregnant Women & Children/Family Planning Waiver
1-800-445-1159--Medical Assistance Provider Relations
1-800-492-2134--Eligibility Verification System (EVS) for Providers
1-800-445-1159--Provider Billing Questions
1-800-492-5231--Recipient Services
1-800-638-6252--Statewide AIDS Information & Referral Services Hotline

HealthChoice Numbers:
1-800-284-4510--Enrollee Action Line
1-800-766-8692--Provider Hotline
1-800-977-7388--Enrollment Broker
1-800-492-6006--Rare and Expensive Case Management

Massachusetts (in-State) (updated October 23, 1998)

1-888-665-9993--Mass Health Enrollment Centers
1-888-665-9997--Telephone Typewriter (TTY) for the Deaf
1-800-841-2900--Mass Health Customer Service (for inquiries on entire program)

Michigan (updated June 23, 2000)

1-800-642-3195--Beneficiary Inquiry
1-800-292-2550--Medicaid Information Line
1-800-723-8247--Verify Client Eligibility (ACCESS)
1-800-24-ABUSE (1-800-242-2873)--Fraud and Abuse Reporting
1-800-727-7223--Prior Authorization of Elective Admissions
1-800-292-7972--Pharmacy Prior Authorization
1-888-ENROLLS (1-888-367-6557)--Beneficiary Managed Care Enrollment (Includes instructions for foreign language and hearing impaired)
1-877-CSHCS-37--(1-877-274-2737) CSHCS HP Enrollment
1-888-988-6300--MICHILD Program--Michigan Children's Health Insurance Program
1-800-359-3722--Children's Special Health Care Services Family Phone Line & Family Support Network

Minnesota (updated August 23, 1999)

1-800-366-5411--Provider Help Desk
1-800-657-3739--Recipient Help Desk
1-800-366-8930--Provider and Recipient TTY
1-800-657-3991--Provider Enrollment
1-800-657-3672--Minnesota Care Help Desk (CHIP)
1-800-657-3613--Eligibility Verification System (for providers only)

Mississippi (updated October 24, 1998)

1-800-421-2408--Division of Medicaid (in-State only) 1-800-884-3222--General Information EDS

Missouri (in-State only) (updated October 15, 1998)

1-800-392-2161--Recipient Services (also service under CHIP)
1-800-392-0938--Provider Communications
1-800-392-8030--Pharmacy/Exceptions
1-800-392-1261--Eligibility (Division of Family Services) (also CHIP eligibility)
1-800-348-6627--Medicaid Managed Care (MC+) Helpline
1-888-275-5908--MC+ for Kids (CHIP) Eligibility

Montana (updated October 23, 1998)

1-800-332-2272--Citizens Advocate Office (in-State only)
1-800-833-8503--Telephone Typewriter (TTY) for the Deaf
1-800-362-8312--Passport (Primary Care Services)
1-800-292-7114--Transportation Authorization
1-800-457-1978--Health Insurance Premium Payment Program
1-800-395-7961--Drug Prior Authorization
1-800-480-6823--Medicaid Provider Hotline
1-800-624-3958--Consultec (in-state only)
1-888-599-2233--MT Community Partners/Mental Health Managed Care Consumer Line
1-800-926-6636--MT Community Partners/Provider Line
1-888-866-0328--Addictive and Mental disorders Division/Provider Help Line
1-888-378-2836--Estate Recovery Program
1-800-421-6667--CHIP and Healthy Mothers Healthy Babies

Nebraska (updated October 15, 1998)

1-402-471-8845--Kids Connection (not toll-free)
1-402-471-7715--(Lincoln) Nebraska Health Connection
1-402-595-1000--(Omaha) Nebraska Health Connection
1-800-641-1902--Share Advantage - United Healthcare of the Midlands
1-800-775-2752--The Wellness Option - Exclusive Healthcare, Inc., (Lincoln) Mutual of Omaha
1-800-710-8978--The Wellness Option - Exclusive Healthcare, Inc., (Omaha) Mutual of Omaha
1-800-843-2374--Primary Care + Health Maintenance Organization (HMO) of Nebraska, Blue Cross/Blue Shield (BCBS) of Nebraska
1-800-804-5022--FHC Options, Inc.-Access to Care Line (Mental Health/Substance Abuse Services)

Nebraska Medicaid Eligibility System (NMES)
1-800-642-6092--(outside Lincoln)
1-402-471-9580--(check eligibility status)

Medicaid Inquiry Lines
1-800-332-0265--(for claims payment/status outside Lincoln)

Provider Helpline
1-800-600-1297--(outside Lincoln)
1-402-471-7718--(in Lincoln)

Pharmaceutical
1-800-884-3238--(drug claim inquiry) - First Health Services (outside Lincoln)
1-800-884-7387--(drug prior authorization)(outside Lincoln)

CHIP (Nebraska's Kids Connection)
1-402-471-8845--Tom Ryan - an 800 number will be added later this year

Medicaid Fraud and Abuse
1-800-430-3244 Ext. 9375--(client) (outside Lincoln)
1-800-430-3244 Ext. 9353--(provider) (outside Lincoln) 

In-State Only
Toll-Free Number    District Office
1-800-843-1407      Alliance
1-800-554-9123      Beatrice
1-800-316-0039      Bridgeport
1-800-497-1515      Broken Bow
1-800-559-9718      Chadron
1-800-330-0755      Columbus
1-800-576-5212      David City
1-800-467-9922      Fremont
1-800-779-4855      Kearney
1-800-778-1613      Lexington
1-800-778-1612      McCook
1-800-884-6411      Nebraska City
1-800-782-8844      Norfolk
1-800-778-1611      North Platte
1-800-778-1614      Ogalala
1-800-776-1188      Plattsmouth
1-800-643-7415      Sidney
1-800-755-1333      Wahoo
1-800-557-8511      Wilber
1-800-627-3411      York

Nebraska Health and Human Services System

1-800-652-1999--Adult/Child Abuse Hotline
1-800-831-4573--Child Support Hotline
1-800-358-8802--Disabled Persons and Family Support
1-800-358-8802--Medically Handicapped Children's Program
1-800-7-PARENT (1-800-772-7368)--Foster Parent Recruitment
1-800-272-5590--Foster Parent Training Information
1-800-833-7352--Nebraska Relay System - Telecommunication Device for the Deaf/ Teletype (TDD/TT) Users
1-800-833-0920--Nebraska Relay System Voice Users
1-877-632-5437 (1-877-NEB-KIDS)--CHIP 800 number

Nevada (updated August 23,1999)

1-800-992-0900--State of Nevada (in-state only)
1-800-360-6044--Nevada Check-Up
1-877-688-2606--Medicaid Rural Transportation Issues (in-State only)
1-800-727-4020--Blue Cross and Blue Shield of Nevada

New Hampshire (in State)(updated August 5, 1999)

1-800-852-3345--Department of Health and Human Services
1-800-735-2964--Telecommunication Devices for the Deaf (TDD)
No fraud and abuse 800 number
1-877-464-2447--New Hampshire Health Kids Program (CHIP)

New Jersey (updated August 23, 1999)

1-800-356-1561--Medical Assistance Hotline (General Medicaid)
1-888-937-2835 or 1-888-692-2140--Medicaid Fraud and Abuse Hotline
1-800-782-0181--Medicaid Dental Bureau Hotline
1-800-701-0710--New Jersey Care 2000/New Jersey Kidcare (to enroll in Medicaid HMO or Kid Care)
1-800-676-6562--REVS (Providers verify Medicaid eligibility)
1-800-776-6334--Provider Services at Fiscal Agent
1-800-792-9745--PAAD (Pharmaceutical Assistance to Aged and Disabled) Hotline

New Mexico (updated June 23, 2000)

1-800-432-6217--Human Services Department (English and Spanish)
1-888-997-2583--Medicaid Managed Care
1-800-609-4TDD (1-800-609-4833)--Telecommunication Devices for the Deaf (TDD)
1-800-228-4802--Human Services Department, Office of Inspector General, Fraud and Abuse
1-800-525-6519--Attorney General, Medicaid Fraud Control
1-888-532-8093--Medicaid Managed Care Enrollment

New York (updated April 24, 1998)

1-800-206-8125--Managed Care General Department of Health
1-800-342-3009--Office of Temporary and Disability Service (was DSS)
1-800-332-3742--New York State Pharmaceutical Program (EPIC)
1-800-698-4543--Child Health Plus (CHIP) also Growing Up Healthy

North Carolina (updated May 6, 1997)

1-800-662-7030--CARE-LINE (in-State only -Telecommunication Devices for the Deaf (TDD); other languages; serves as referral line)

North Dakota (updated October 23, 1998)

1-800-755-2604--Medicaid/Medicaid Expansion for CHIP

Ohio (updated June 23, 2000)

1-800-324-8680--Department of Human Services - Medicaid Consumer Hotline (including Ohio's Children's Health Insurance Program (CHIP)
1-800-292-3572--Telecommunications Devices for the Deaf (TDD) For Hearing Impaired (In and out-of-State)
1-800-324-8680--Home & Community Based Services (In and out-of-State)
1-800-627-6133--Fraud Control/Welfare Program (In and Out-of-State)
1-800-755-4769--Prenatal Wellchild/Help Me Grow (In and Out-of-State)
1-800-686-1516--Provider Relations Automated Voice Response System (In-State only)
1-800-686-6108--Provider Relations (In-State only)
1-614-728-3288--Provider Relations (Out-of-State)
1-800-686-1595--Food Stamps Enforcement (In-State only)
1-614-752-5558--Food Stamps Enforcement (Out-of-State)

District Offices
Canton 1-800-686-1569
Cincinnati1-800-686-1571
Cleveland 1-800-686-1551
Columbus 1-800-686-1568
Toledo 1-800-686-1572

Oklahoma (updated June 23, 2000)

1-800-522-0310--Customer Services for recipients (In State Only)
1-800-522-0114--Providers Customer Service (In State Only)
1-800-831-8921--Pharmacy Providers Customer Service (In State Only)
1-800-871-9347--Provider Enrollment (In State Only)
1-800-767-3949--Recipient Eligibility Verification System (REVS)
1-800-987-7767--SoonerCare
1-800-268-5261--Enrollment/Plan Selection for Managed Care Third Party Liability (In State Only)
1-800-530-3002--Nurse Triage Line (directed to Voluntary Hospitals of America)
1-800-652-2010--Finance (travel/claims questions)
1-405-522-7425, 7426, & 7390--Managed Care fax lines
1-800-987-7767--Children's Health Insurance Program (CHIP)

Oregon (in-State only)(updated August 23, 1999)

1-800-273-0557--Clinic Advocacy Services
1-800-336-6016--Provider Hotline
1-800-393-9855--OHP Hotline

Pennsylvania (updated June 25, 1998)

Hotlines
1-800-692-7462--Department of Public Welfare
1-800-932-0582--Welfare Fraud
1-800-842-2020--Healthy Beginnings (Medicaid/Children's Health Insurance Program (CHIP) questions)
1-800-451-4886--Telecommunications Devices for the Deaf (TDD)For Hearing Impaired
1-800-986-BABY (1-800-986-2229)--Department of Health
1-800-986-KIDS (1-800-986-5437)--Department of Health

Prior Authorization
1-800-433-1324--Recipient Hotline
1-800-558-2660--Brand Medically Necessary Drugs
1-800-637-7840--General Assistance Exceptions
1-800-283-8863--Anti-Ulcer Drugs
1-800-558-4477--Home Health Services

Home & Community Programs
1-800-922-9384--HIV/AIDS Client & Provider Inquiry

Outpatient Providers
1-800-537-8862--Practitioner Unit
1-800-932-0938--Pharmacy Unit
1-800-537-8861--Ancillary Unit
1-800-678-3337--Provider Inquiry Unit for Claim Rejections
1-800-932-0939--Long Term Care

Inpatient Providers
1-800-441-8187--Provider Services (out-of-State)
1-800-822-2901--Provider Services (in-State)
1-800-558-4247--used by hospitals to call Chronic Hospital Review (CHR)
1-800-558-4374--Diagnostic-Related Groupings (DRG) Unit
1-800-558-4777--Place of Service Review (PSR)

Puerto Rico (updated October 23, 1998)

1-800-981-2737--General Medicaid

Rhode Island (in-State only) (updated October 23, 1998)

Toll Free Calls for the Rite Care Program
1-800-346-1004--Rite Care Information Line
1-800-299-8444--Spanish Information Line

Toll free Calls to Medicaid District Offices
1-800-675-9397--Newport District Office
1-800-862-0222--North Kingstown District Office
1-800-984-8989--Pawtucket District Office
1-800-471-1757--Warwick District Office
No Fraud and Abuse 800 number
1-800-347-3322--Families for Independence
1-800-745-5555--Telecommunication Devices for the Deaf (TDD)

South Carolina (updated October 24, 1998)

1-800-834-1640--Family Planning
1-888-549-0820--South Carolina Medical Programs (this includes Managed Care and Partners for Healthy Children (PHC), which is the Children's Health Insurance Program (CHIP))
1-800-763-9087--Appeals & Hearings
1-888-662-4328--Attorney General (Medicaid provider fraud and abuse) Calls go directly to the Attorney General's Office
1-800-868-9095--Office of Aging

South Dakota (updated October 23, 1998)

1-605-773-6383--Medicaid/Medicaid Expansion for CHIP (not toll-free)
1-800-452-7691--Medicaid/Medicaid Expansion for CHIP (in-State and in bordering States)

Tennessee (updated April 24, 1998)

1-800-669-1851--Department of Health
1-800-772-7647--Telecommunication Devices for the Deaf (TDD)
1-800-254-7568--Hispanic Line

Texas (updated June 23, 2000)

1-800-647-6558--Children's Health Insurance Program (CHIP) (English & Spanish)
1-800-964-2777--Medicaid Managed Care/Client Assistance - (MAXIMUS) (STAR & STAR+PLUS Health Plan) (English & Spanish)
1-800-436-6184--Fraud Abuse Hotline (English & Spanish)
1-800-792-1109--Rehabilitative Services
1-800-252-8010--Hospice Hotline
1-800-448-3927--Eligibility Hotline
1-800-925-9126--Provider Inquiry/National Heritage Insurance Company (NHIC) Medicaid Payment Contractor Numbers Restricted to In-State Calls
1-800-458-9858--Long Term Complaint Line (English & Spanish)
1-800-252-8016--Consumer Advocate for Nursing Facility Residents/ Long Term Care (English & Spanish)
1-800-447-8477--Medicaid Fraud Hotline - Office of Inspector General, U.S. Department of Health and Human Services
1-800-252-8154--Texas Department of Mental Health and Mental Retardation (TDMHMR) Consumer Protection Hot Line
1-800-252-8263--Medicaid Client Hotline Number

Utah (updated May 6, 1997)

1-800-662-9651 (for Utah, Colorado, Wyoming, Arizona, Nevada, and Idaho only; Spanish interpreters available)
1-888-222-2542--Children's Health Insurance Program (CHIP)

Vermont (in-State) (updated August 5, 1999)

1-800-987-2839--Medicaid Eligibility
1-800-529-4060--Medicaid Eligibility
1-800-250-8427--Medicaid Eligibility
1-888-834-7898--Telephone Typewriter (TTY) for the Deaf
1-800-917-7787--Ombudsman

Virgin Islands (updated June 23, 2000)

1-340-774-4624--General Medicaid Number

Virginia (updated October 16, 1998)

1-800-552-8627--Medicaid Provider Helpline
1-800-358-5050--Transportation Helpline
1-800-643-2273--Medallion/Health Maintenance Organization (HMO) Helpline
1-800-421-7376--Maternal & Child Health Helpline
1-800-884-9730--Eligibility Helpline
1-877-822-6764--Virginia Children's Medical Security Insurance Plan

Washington (in-State only) (updated August 23, 1999)

1-800-562-3022--Clinic Support
1-800-562-6188--Provider Hotline
1-800-562-6906--Fraud & Abuse Hotline

West Virginia (updated October 16, 1998)

1-800-642-8589--Department of Health & Human Services/Client Services
1-800-688-5810--Medicaid Eligibility/CONSULTEC Medicaid Eligibility
1-800-642-3607--Provider Services--Billing Questions & Policy (in-State)
1-800-633-4340--Consumer Claims Review
1-800-433-3019--Provider Relations/CONSULTEC Provider Relations
1-800-642-8522/9704--Title V
1-888-983-2645--Children's Health Insurance Program (CHIP)

Wisconsin (updated August 23, 1999)

Medicaid Recipient Resources Lines
1-800-362-3002--Medicaid Recipients Services and BadgerCare Hotline
1-888-907-4455--BadgerCare Services
1-800-888-7989--SSI Medicaid recipient Hotline
1-800-722-2295--Maternal & Child Health (MCH) Hotline
1-800-441-4576--Program for Children with Special Health Care Needs
1-800-291-2002--Managed Care Enrollment Specialists
1-800-760-0001--Managed Care Ombudsmen Program

Wyoming (updated April 24, 1998)

1-800-457-3659--Department of Family Services Eligibility Information
1-307-777-5648--Telecommunication Devices for the Deaf (TDD) within the Department of Health
1-800-251-1268--Provider Link to Department of Health
1-800-251-1269--Client Link to Department of Health
1-800-944-4769--Statewide initiative with Ronald McDonald's Childrens' Charities of the Rocky Mountains (TDD number is 1-800-877-9965)